Handling those "Difficult" Conversations

As an Internal Quality Assurer, handling a conversation with an assessor who isn't marking work correctly requires a balance of professionalism, support, and guidance; this can be difficult – especially if you know them well – but you still need to do this, of course. Here are some tips on how to do this (taking the “emotion” out of the situation).

Want to read more?

Subscribe to iqa-uk.com to keep reading this exclusive post.

Subscribe Now